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How did we choose? Based on reviews, visits and all around experience. Below you will find the ones standing out from the crowd. With well trained staff, customer service, large fleet, possibilities to handle complaints and praises in a professional way (yes we tested to make a complaint as a mystery diver).

A lot of other criteria like how easy it is to make a reservation, communication with the office in and outside of opening hours and so forth. It can be described as total run through of their whole business.

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Top 4

Dive centers

🌴 Here are the full criteria

Website Usability: Ease of navigation, clarity of information, and overall design.

Online Booking Process: Easiness and intuitiveness to book dives or other services online.

Availability of Information: Is all necessary info (pricing, schedules, types of dives, equipment) easy to find?

Responsive Customer Support: How quickly and effectively customer support responds to inquiries.

Pre-Dive Communication: Clarity of pre-dive emails or messages, such as schedules, waivers, or safety information.

Ease of Contact: Availability of multiple contact options (phone, email, live chat, etc.).

Welcome and Reception: Friendliness and professionalism of staff upon arrival.

Check-in Process: Speed and organization of check-in when arriving for dives.

Facility Cleanliness: Cleanliness and maintenance of the dive center’s facilities (bathrooms, changing rooms, etc.).

Safety Procedures: How clearly and effectively safety protocols are explained to divers.

Thats a lot of criteria! But lets continue

Equipment Quality: Condition and cleanliness of dive equipment provided.

Availability of Equipment: Range and availability of different types of dive gear (wet suits, regulators, etc.).

Briefings: Clarity, thoroughness, and professionalism of dive briefings.

Guide Knowledge: Expertise and local knowledge of the dive guides.

Dive Guide Attitude: Friendliness, helpfulness, and approachability of the dive guides.

Group Size: Size of dive groups—how personal is the experience?

Flexibility: Willingness to adapt dive plans based on customer needs or weather conditions.

Diving Experience Variety: Range of dive sites and types of dives offered (wrecks, reefs, night dives, etc.).

Dive Site Selection: How well-chosen and diverse the dive sites are.

Customer Service During the Dive: How well dive staff ensure customers’ safety and comfort during the dive.

Post-Dive Support: What is the availability of assistance after the dive (showers, drinks, etc.).

The Post-Dive Feedback: If the dive center seeks feedback or reviews after the dive.

Payment Process: Ease and transparency of the payment process (e.g., pricing, refunds).

Additional Services: Availability of extra services (e.g., dive photos, merchandise, transport).

Overall Experience: General impressions of the dive center’s professionalism, warmth, and quality of service.

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Why the Best Dive Centers Make It to the Top 4: The Ultimate Experience

When it comes to choosing the perfect dive center, only those who tick all the right boxes make it to the top. After all, a world-class dive experience is about more than just great underwater sights – it’s about a seamless, safe, and unforgettable journey from start to finish. Here’s why the best dive centers land on our Top 4 list:

The best of the best

The best dive centers prioritize customer care at every step. From the moment you inquire, their responsive and knowledgeable customer service team is ready to assist you, ensuring all your questions are answered promptly.

Whether it’s clarifying booking details, providing local dive site recommendations, or giving you peace of mind about equipment and safety, top-rated dive centers go above and beyond to make you feel valued and prepared.

👉 Below, you’ll find the top four dive centers of Palawan

Palawan divers

One of the oldest and most respected IDC dive centers in El Nido. Just look at their reviews!

Reggae dive center

The mother of all dive centers in Coron with its unique reggae touch and outstanding quality.

Submariner

The biggest dive center in El Nido with a nice restaurant, accommodation and roof top bar.

Dive Sibaltan

Dive Sibaltan was the first dive center in the Sibaltan area and discovered a lot of the dive sites there.

Explore Palawan’s best dive centers

One of the defining features of a top dive center is its experienced and personable dive guides. They not only ensure your safety but also enrich your diving experience with their knowledge of the local marine life, dive sites, and underwater ecosystems.

With a small group ratio, they offer personalized attention to each diver, making your underwater adventure even more enjoyable.

Palawan’s top centers

Only the best dive centers invest in high-quality, well-maintained equipment to ensure that every dive is safe and enjoyable. From clean, up-to-date tanks and regulators to wetsuits that fit perfectly, these centers ensure that you have everything you need for an optimal dive experience. Plus, their facilities, including changing rooms, showers, and lounges, are always pristine and welcoming.